Help and Support Articles
Help with setting up or closing my energy account
Moving out
If you’re moving out, find out when you need to tell us, how to close your account, and how to move Good Energy to your new property.
ReadHow to use the online account
ReadUpdating account holder information
If the account holder has passed away, find out what you need to do to transfer responsibility for the energy account.
ReadMoving In?
Welcome to Good Energy. Here is what to do if you’ve moved into a property where we supply the power.
Read